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Политика возврата средств

 

Returns

We want every client to be pleased with their purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase within 14 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, be sure to include the receipt or proof of purchase.

Returned merchandise should meet the below requirements in order to be accepted for a refund or exchange:

  • All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.  
  • Items must be shipped within 14 days after receipt of item.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

For inquiries regarding returns, refunds or exchanges, please contact us at info@israelkasnett.com.

 

Exchanges (if applicable)

We replace items if they are defective or damaged or if you need a different size. If you need to exchange it for the same item, send us an email at info@israelkasnett.com and we will be glad to take care of it promptly. 

 

Shipping

Shipping returns is complimentary, paid by us.

To return your product, please email us at info@israelkasnett.com and we will send you information on how to proceed.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.